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Question 1

What is Curex?

Accepted Answer

Curex is the place to go for all your allergy questions and needs. Led by healthcare entrepreneurs and allergy clinicians, Curex is an integrated, online telemedicine clinic for people who suffer from environmental allergies (e.g., indoor, outdoor or pet), asthma, and eczema.

Question 2

Is Curex legitimate?

Accepted Answer

Curex is the largest online allergy and asthma clinic in the U.S. We started because our clinicians wanted to offer more convenient and affordable allergy and asthma care for everyone. So far we have attracted more than 50,000 customers from every U.S. state. We are proud to have the highest patient satisfaction and loyalty rates in the industry. Our service has been audited and certified by LegitScript.com.

Question 3

What services do you offer?

Accepted Answer

Curex provides comprehensive care for those suffering from allergies, asthma and eczema. This includes customized sublingual immunotherapy, at-home concierge allergy testing, and symptom management. Our goal is to provide accessibility and quality of allergy care in the U.S.

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Question 4

Does Curex accept insurance?

Accepted Answer

Curex accepts the majority of insurance plans across the United States, including Aetna, Anthem, United, Humana, and others. While it is difficult to estimate out-of-pocket costs prior to a claim being submitted, our team will work with you to make sure your treatment is as affordable as possible. For that purpose, we also cap copays at $500/year. In addition, Curex accepts HSA and FSA.

Question 5

What conditions do you treat?

Accepted Answer

We focus on indoor and outdoor allergies caused by environmental or inhalant allergies, like those caused by pollens, weeds, grasses, dust mites, molds and pets. We also treat allergic asthma and eczema, as these conditions are closely related to allergies.

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Question 6

What is immunotherapy?

Accepted Answer

Immunotherapy is a longstanding form of treatment that aims to meaningfully reduce the underlying cause of indoor/outdoor allergies and related conditions. Immunotherapy is frequently practiced by using allergen extracts for shots or allergy tablets. Treatment plans are customized to the individual patient based on medical profile, test results, and lifestyle needs.

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Question 7

Can my child use Curex?

Accepted Answer

Curex serves adults and children as young as 5 years old. Certain tests and treatments may be limited for younger kids. Start by answering the quiz, so that our clinicians can recommend the best testing and treatment options.

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Question 8

Does Curex treat food allergies?

Accepted Answer

Curex currently treats allergies to tree, weed, grass pollens, pet allergies, dust mites, mold, and cockroach. We do not treat food, metal, venom, or flower allergies.

Question 9

What is your cancellation policy?

Accepted Answer

Treatments are shipped in 3-month installments in all plans. Cancellations are accepted prior to the next refill being compounded by the pharmacy (so you can get a partial refund on a prepayment plan). To cancel or pause subscriptions, please email our team at hi@getcurex.com.

Question 10

How does allergy testing work?

Accepted Answer

Depending on your location, we send a phlebotomist (medical assistant) to your home or office for a simple blood draw (not a finger prick). This sample is then processed using hospital-grade technology to produce accurate results. In some areas, you may need to go into a local lab for your blood draw. We work with LabCorp and Quest Diagnostics. This is an IgE blood test that results in more accurate results compared to finger prick tests that are available online through some companies. This is not a skin scratch test where an allergist spends 30+ minutes injecting you with small doses of allergens to see if any swelling or reaction occurs.

Question 11

Is sublingual immunotherapy safe?

Accepted Answer

Studies have shown a significantly lower risk for anaphylaxis relative to allergy shots, allowing you to take them in the comfort of your own home. If recommended by your Curex-affiliated clinician, or if you prefer, your first dose may be monitored to ensure proper usage. Clinicians will also assist in helping you manage any side effects that you may experience.

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